1. What are cookies?
Cookies are small text files placed on your device when you visit a website. They allow the website to recognise your device on subsequent visits and remember your preferences.
2. Which cookies do we use?
Fiksit uses four types of cookies:
2.1 Strictly necessary cookies (always active)
Indispensable for the Platform to work. No consent required.
| Name | Purpose | Retention |
|---|---|---|
sb-access-token | Authentication via Supabase | Session |
sb-refresh-token | Token renewal | 30 days |
fiksit:language | Remember language preference | 1 year |
fiksit:last_mode | Remember last active mode (consumer/helper) | 1 year |
2.2 Functional cookies (opt-in)
Improve user experience without being strictly necessary.
| Name | Purpose | Retention |
|---|---|---|
fiksit:cookie_consent | Remember your cookie choice | 1 year |
fiksit:onboarding_seen | Skip onboarding for returning users | 1 year |
2.3 Analytics cookies (opt-in)
Help us improve the Platform by measuring usage.
| Provider | Purpose | Retention |
|---|---|---|
| PostHog (EU-hosted) | Anonymous product analytics: which screens work, where users get stuck | 1 year |
2.4 Marketing cookies (opt-in)
We currently do not use these. In case of future use (advertising, retargeting) we will ask for your explicit consent.
3. Third-party cookies
When using certain features, third parties may place cookies:
- Stripe: for fraud detection during payment (
__stripe_mid,__stripe_sid). See Stripe Privacy Policy. - Mapbox: for map rendering (session cookies). See Mapbox Privacy Policy.
- Apple/Google (with social login): authentication tokens from the respective provider.
4. Managing your cookie preferences
On your first visit, you receive a cookie banner where you can:
- ✓ Accept all
- ✓ Necessary only
- ⚙ Manage preferences (per category)
You can change your choice at any time via fiksit.app/cookies (link at the bottom of every page).
Disable cookies in your browser
- Chrome: Settings → Privacy and security → Cookies
- Safari: Preferences → Privacy → Block cookies
- Firefox: Settings → Privacy & Security → Cookies and Site Data
- Edge: Settings → Privacy → Cookies and site permissions
⚠️ When blocking strictly necessary cookies, the Platform will not function correctly (login impossible).
5. Mobile App
On iOS/Android, the Fiksit app uses no cookies in the web-browser sense, but does use AsyncStorage (local storage on your device) for:
- Language preference
- Auth tokens
- App state (last mode, onboarding status)
This data stays on your device and is not synchronised with our servers (except for authentication).
6. Changes
In case of changes to this policy we will update this page and send a notification. Version history below.
7. Contact
Questions? E-mail info@fiksit.app.
Version history
- v1.0 (11 May 2026): first version